We want you to play and have fun — but responsibly. krkiya believes gaming is at its best when it stays entertainment and never becomes a burden on your life.
Tools always available to help you stay in control of your gaming on krkiya
Set your own maximum deposit limit — daily, weekly, or monthly. Once set, any increase requires a 24-hour waiting period.
At set intervals, an automatic message will appear showing how long you've been playing and how much you've won or lost — keeping you informed and in control.
Need a break for a few days? Temporarily close your account for anywhere between 24 hours and 30 days. You will not be able to log in during this period.
Want to step away from the platform for an extended period? Use Self-Exclusion — options range from 6 months to permanent.
Set a maximum stake per bet. Play within a budget and avoid taking on excessive risk.
Krkiya strictly ensures that only users aged 18 or above can access the platform. Accounts belonging to minors are closed immediately.
Online gaming and betting are undoubtedly a great source of fun. But when things get out of hand, they can become a serious problem for individuals and their families. krkiya believes that a happy, in-control player is our best member.
Many people in Bangladesh enjoy online gaming for entertainment. However, a small number can develop an unhealthy dependency on it. This is nothing to be ashamed of — it's a mental health issue, and it can be addressed. krkiya wants to support you every step of the way.
Gaming is for entertainment, not a guaranteed source of income. Never bet more than you can afford to lose.
Krkiya's responsible gaming policy rests on three core pillars:
We focus on building awareness before problems arise — keeping all our members informed about protection tools and encouraging them to set their own limits.
Krkiya's system automatically detects unusual gaming patterns — such as extended late-night sessions, repeatedly increasing deposit limits, or placing large bets immediately after a loss. In such cases, our team will reach out to alert you.
If a problem has already developed, we can help through Self-Exclusion, support sessions, and referrals to professional assistance where needed.
Log in to your account on krkiya and click the profile icon in the top menu.
Go to "Responsible Gaming" from the profile menu.
Deposit limit, reality check, cooling-off period, or self-exclusion — set whichever option suits your needs.
Confirm your settings — changes take effect immediately. If you need assistance, contact us via Live Chat.
If you have any trouble setting up a tool, use our 24/7 live chat support. Assistance is available in Bengali.
Ask yourself the questions below. If most of your answers are "Yes", it's time to seek help.
It may be time to seek help with your gaming behaviour. Reach out to the krkiya support team. Remember — asking for help is a sign of courage, not weakness.
Decide in advance how much BDT you'll deposit each day, week, or month. Lowering your limit takes effect immediately, but increasing it requires a 24–48 hour cooling period — ensuring you can't raise it in the heat of the moment.
A pop-up will appear automatically every 30 minutes, 1 hour, or 2 hours, showing how long you've been playing and your total wins or losses. This keeps you aware and in control.
If you feel you need a break, suspend your account for anywhere between 24 hours and 30 days. During this time you won't be able to log in, but you can still withdraw your funds.
Exclude yourself from the platform for 6 months, 1 year, or permanently. Once set, this cannot be changed during the selected period. Any existing balance will be returned to you.
Gaming addiction does not happen overnight. It develops gradually and can be hard to recognise at first. However, there are certain warning signs to watch out for.
One of the biggest warning signs is playing far longer than you planned — or chasing losses with more bets in hopes of winning back your money. This "recovery betting" is a dangerous habit.
Another warning sign — withdrawing from family, friends, or work because of gaming. Sleeping less, irregular eating habits. Feeling irritable or restless when you cannot play.
If you believe a family member or friend is struggling with a gaming addiction, here's how you can help:
Gaming addiction is a challenge that many people face. There is no shame in it. The krkiya support team is here for you.
Krkiya enforces a strict age verification policy. The platform is strictly off-limits to anyone under 18. Identity verification is carried out at registration and whenever there is any suspicion.
If a child or teenager in your household has access to your device, we recommend using parental control software. It's also important to keep the krkiya login page out of their reach.
Our FAQ page Browse the options or speak with us directly via Live Chat.
Gaming addiction is a real problem that affects millions of people worldwide. However, with the right support at the right time, it is entirely possible to overcome.
Krkiya takes this issue seriously. We are committed to making our platform a model for responsible gaming.
Financial difficulties, family conflict, loss of focus at work, and declining mental health — these can all be consequences of uncontrolled gaming. But they are avoidable with the right awareness and tools.
Support is available in Bengali 24 hours a day, 7 days a week. Email: [email protected]